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Privacy Policy

1. Introduction

This Privacy Policy explains how Recruitment Buddy collects, uses, and protects personal data.

We’re committed to handling data responsibly and transparently, in line with UK GDPR and the Data Protection Act 2018.

2. Who We Are

Company Name: [INSERT LEGAL COMPANY NAME]
Registered Address: [INSERT ADDRESS]
Company Number: [INSERT COMPANY NUMBER]

Contact: info@recruitmentbuddy.co.uk

3. How We Work With Your Data

Depending on how you interact with Recruitment Buddy, we act as:

  • Data Processor – when we process data on behalf of recruitment agencies using the platform

  • Data Controller – for our website, enquiries, and analytics

4. The Data We Collect

Website (Demo Requests)

When you request a demo, we collect:

  • Name

  • Email address

  • Any message you choose to share

Please avoid including sensitive information in free text fields.

Platform Data

If you use Recruitment Buddy (via an agency), we process:

User data
Names, email addresses, roles, and login details

Workforce & placement data
Information about workers, clients, and placements

Timesheet data
Hours worked, shifts, breaks, and approvals

Communications
Messages and emails sent through the platform

Location data
Used where enabled for features like location-based clock-in

Technical data
IP address, device type, and usage activity

Special Category Data

In some cases, the platform may process limited health-related information (for example, absence reasons).

This is controlled by the recruitment agency using the platform.

AI Assistant

Recruitment Buddy includes an AI assistant to help users complete tasks and access information more quickly.

This involves processing user inputs and actions within the platform.

We use a third-party AI provider, which may process data outside the UK (including the United States).

→ [CONFIRM AI PROVIDER AND UPDATE DETAILS]

The AI assistant supports user activity but does not make automated decisions that have legal or significant effects.

5. How We Use Data

We use personal data to:

  • Run and improve the Recruitment Buddy platform

  • Manage timesheets, workers, and placements

  • Support payroll-related processes

  • Enable communication between users

  • Respond to demo requests and enquiries

  • Keep the platform secure

6. Legal Basis

We process data based on:

  • Contract – to provide the platform

  • Legitimate interest – to improve and secure our services

  • Legal obligations – where required

  • Consent – where needed (e.g. cookies)

7. Who We Share Data With

We work with trusted providers to deliver our service, including:

  • AWS (hosting)

  • Email provider → [CONFIRM]

  • Pirsch Analytics

Recruitment agencies using the platform also control and access their own data.

We only share data where necessary and under appropriate safeguards.

8. International Transfers

Recruitment Buddy is hosted in the UK.

However, some of the tools we use (such as AI or communication services) may process data outside the UK, including in the United States.

Where this happens, we ensure appropriate safeguards are in place to protect your data.

9. Data Retention

We keep data:

  • Only as long as necessary

  • In line with legal and operational requirements

Timesheet and payroll-related data may be retained for up to 6 years.

10. Security

We take data security seriously and use measures such as:

  • Secure AWS hosting

  • Access controls and permissions

  • Two-factor authentication

  • Encryption where appropriate

We also have processes in place to respond to any data breaches if they occur.

11. Cookies & Analytics

We use Pirsch Analytics to understand how people use our website.

Pirsch is privacy-focused and does not use invasive tracking.

Where required, we will ask for cookie consent.

12. Your Rights

You have the right to:

  • Access your data

  • Correct inaccurate data

  • Request deletion

  • Restrict or object to processing

  • Request data portability

You can also raise concerns with the Information Commissioner’s Office (ICO).

Contact us: info@recruitmentbuddy.co.uk

13. When We Process Data for Agencies

When Recruitment Buddy is used by a recruitment agency, they are responsible for how personal data is used.

If you are a worker or client contact, please contact the relevant agency first.

14. Children’s Data

Our services are designed for businesses and working professionals. We do not knowingly collect data from individuals under 18.

15. Updates

We may update this policy from time to time. The latest version will always be available on our website.